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Business thinking |
Design thinking |
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Primary target for |
Boards of Directors and |
End users |
Primary process |
Sequential analytic process to |
Iterative synthetic process to create something new that meets multiple criteria |
Primary "thinking" |
Words and numbers in documents and projected presentations |
Also visualizations in the form of concept depictions including prototypes, demos, exhibits and experience vignettes |
Use of abstraction |
Pulls useful abstractions out of |
Pulls useful abstractions out of observations to inform the creation of experiences and artifacts |
Cognitive preferences |
Logic and pragmatism |
Narrative and richness |
Stance on emotion |
Treat as another |
Welcome it, understand it, and apply understanding to improve user desireablity of concept |
Integrating business and
design thinking
For fifty years the key process in business generally and business consulting in particular has been analysis. We have believed for many years that the business world is overdue for a similar revolution in sophisticated synthesis.
This is why Doblin and Monitor are working together to find the frontiers that help firms integrate fact-based analysis and insight-informed synthesis, yielding powerful, tangible, specific actions that can change markets, industries, and the world.
