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Situation
Texas Instruments spent
more than 10 years on the single largest R&D investment in the company's
history to produce a digital display technology that literally balanced
hundreds of tiny mirrors on the heads of pins. Texas Instruments then
decided to apply user research tools in order to define a diverse set
of opportunities and further prioritize their focus on particular business
arenas.
What
we did
Our observational research teams captured
hundreds of examples of how and where large-format displays are used.
Our research helped us deeply understand the positive and negative ways
people interact with large-format displays, in order to develop a technology
that viewers would find desireable.
Results
We expanded TI's deployment of
the technology from portable and theater projectors into a new business
that supported the creation of "compelling experiences" in public and
retail environments.
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